product returned by the buyer scratched | Questions and answers among users

consolefixitalia · 2024-12-16T15:50:29.838000Z

Hello everyone,I’m having problems with a jerk from Germany, he opened the return request for a non-working item, but upon receiving it today the product works perfectly and was returned completely scratched. In the return details I don’t have the option to contact eBay, I only have the option ----->confirm receipt.----->refundWhat do you recommend I do about this smartass?thanks

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product returned by the buyer scratched | Questions and answers among users | eBay Italy