Collection Point: Missing SMS and Email + How long in storage?

Question

Good morning, I searched around a bit but I couldn't find information that I think would be useful to everyone,if someone would be so kind as to tell me:How long does a parcel stay at the Pickup Point?Could this information be added to some FAQ, guide, etc.? Another question:Why doesn't eBay send SMS messages or even better an email to inform the buyer when the parcelis available for pickup?Is there a way to inform the people in charge? Can someone do it?Thanks to whoever replies.Kind...

marioelegio · Accepted Answer

The notice should be sent to you with the eCP code for pickup; the storage period is 14 days.The guide is there, complete with FAQ……https://pages.ebay.it/acquistare/puntidiritiro/  himario