When does the seller get the money? | Questions and answers among users

alepalm_43 · 2023-02-25T10:00:17.866000Z

A couple of days ago I bought an item, but I hadn’t really read the description properly. The seller was very kind to make sure that I had seen it, and after that I asked him if it would be possible to cancel the order and get a refund. He told me that the money hasn’t reached him yet (he hasn’t shipped the package), so I thought he would get the money once the package was shipped. In this case, how do I cancel the order and get my money back? When I go to the "section" where I ask to cancel the order, the site tells me that it’s no longer possible. Help me if you know anything, thanks.

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When does the seller get the money? | Questions and answers among users | eBay Italy