questions related to returns and labels | Questions and answers among users

2015mdtudos · 2025-06-05T19:52:19.790000Z

Hello,I’m writing regarding a problem with a recent order. I bought a pair of shoes that the seller had confirmed were original, but unfortunately what I received seems to be a counterfeit, low-quality copy.I requested a return, the seller accepted it and provided me with a return label. However, the label is addressed to the location where I initially received the package. The problem is that I won’t be at that address for the next two weeks.Can I return the item from another address or even from another city? The seller said they can’t modify the label that has already been issued. I’d be grateful if you could let me know how to proceed.Thanks in advance for your support.

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