Rate Klarna | Questions and answers among users

joey3446 · 2025-11-02T16:26:06.933000Z

I bought a phone; at the time of payment, I was offered the option to pay in three installments with no additional fees, and it was done with Klarna. For the payment, a card was required for automatic charges. The first two payments went through without any problems, but the last payment had an issue. Klarna sent me a message saying the payment did not go through. I tried directly several times to make the payment, with different cards, but there was no way to pay. I went to the bank, and they also couldn’t do it, concluding that it was something unusual. Klarna support comes up with excuses to buy time; in fact, today they sent me a message saying they will proceed with the debt collection office and that additional amounts will be charged to me. The phone seller wrote to me that the problem is eBay’s, they do not handle payments. With the bank, we came to the conclusion that there are suspicions of fraud, and to proceed with filing a report with the postal police. Thanks to anyone who can help me understand what is happening

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