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Claim for item not received because the package was not collected
Hello, I am a professional seller. The buyer did not pick up the package at the pickup point because he wrote that he was on vacation. Now the package is being returned. He opened a dispute and wants a refund, but according to eBay's rules, he is responsible for the failed delivery. So, if I contact eBay, they will decide in my favor, right? And they will remove any negative feedback. Is that correct?
1 comment
marioelegio
Mentore2 months agoTheoretically, yes.
hi
mario