Complaint received from trademark owner | Questions and answers among users

profumeriabellagio · 2026-01-16T14:09:26.315000Z

Hi everyone I hope to find someone who can help me...I am a seller of cosmetic products and something really shocking happened to me..Let me explain better!At first I received a call from someone representing a company that manufactures hair products, who asked me to remove some listings related to certain shampoos that the brand owner considered counterfeit (listing value 30 euros).I immediately proceeded to remove the listings after asking for more detailed information from the people who requested this..From that moment on I received about 6 emails from a lawyer from France who represented the brand owner, continuously asking me for the invoices of origin.I did some research, but I came to the conclusion that these products, of little value, had been given to me as a gift..But the lawyer, in a provocative way, told me that that is not enough and that he will send me a document from the court and I obviously will have to defend myself!Who can give me some advice? Has anyone found themselves in a similar situation?I look forward to finding out whether any of you have had a similar problemThanks!

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Complaint received from trademark owner | Questions and answers among users | eBay Italy