Password Reset | Questions and answers among users

andreabi56 · 2026-05-16T08:17:08.707000Z

While resetting a new password, in the window that opened, EBay, for security reasons, rightly asked me to verify my identity by sending an email or an SMS, but I then realized after choosing to send SMS that the email address was not mine and ended with @hotmail.co.uk and also the mobile number was not mine because it started with a 7 instead of our 3. Can someone help me understand why? Thanks

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Password Reset | Questions and answers among users | eBay Italy