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Good evening, could you please give me instructions for returning an item to a private individual who cannot send me a return label, what should I do, thanks
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Good evening, could you please give me instructions for returning an item to a private individual who cannot send me a return label, what should I do, thanks
marioelegio
Mentore2 years agoIf it's a return for non-conformity, the private seller can and must send you the return label, as long as they go to this page https://www.ebay.it/help/selling/managing-returns-refunds/return-shipping-sellers?id=4703#section2.
If they don't do it, after the three working days they have available, ask eBay to step in.... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi%20ad%20ebay&lucenceai=lucenceai&docId=HELP1382
bye
mario