RESO

Question

I made a purchase, but the product arrived wrong, so I notified the seller, who agreed to proceed with the return (even though the original listing did not предуссе it). Who is responsible for the return shipping costs, given that the refund was equal to the purchase amount? If I pay them upfront, do I then get them back as an eBay refund?

sika700 · Accepted Answer

@antodeli-pvk9pe wrote:...If I advance them, then will I get them back as an Ebay refund?No, if you advance them, they will not be refunded to you. So if you have already received the refund, evidently the seller is not interested in getting the item back... if they were, tell them that you will keep it available for pickup at their expense for a suitable period and then you will dispose of it. Kind regards.