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return of goods failed and eBay also refunds the buyer
good morning, after opening the dispute and sending the label to the buyer, he twice fails to hand over the goods to the courier. And meanwhile eBay refunds him the purchase. The moral of the story: 400 euros lost in sales and the replacement part provided.
Congratulations to eBay, with how much carelessness it operates: well-organized fraud, that's the only way I can call it.
2 comments
marioelegio
Mentore1 year agoWas the courier assigned by you with a prepared contract? Had you entered the code provided by the courier on the return procedure?
hi
mario
ecomasrl
OP1 year agoyes, sure. I let eBay know that the courier was unable to pick it up because the goods weren't ready.