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Failed return
Summary: qazi_asim_77 is having difficulty returning a malfunctioning dishwasher because the courier has not picked it up. Despite repeated contact with the seller and support, the courier did not show up on the scheduled dates. It’s unclear whether qazi_asim_77 should ship the item at their own expense or wait for further instructions from the seller. With the return deadline approaching and no new response from the seller, they’re looking for more advice on how to proceed.
I've been waiting for several weeks for the courier to collect the return for a dishwasher that is malfunctioning. The courier never shows up, I have contacted the seller several times + eBay support: they opened a dispute and told me to send the item back... I don't understand whether I have to send the item at my own expense or whether I have to wait for the courier assigned by the seller.
Since the courier didn't show up on 2 scheduled dates.... what should I do now since I can't contact eBay support again
I also sent the request again to the seller, who is no longer replying to me since there are only a few days left before the return deadline
