Package marked as delivered impossible | Questions and answers among users

fer.gianl · 2026-07-01T12:13:19.090423Z

Hello, I made a purchase from Germany, a car part that is not suitable for my car. The seller sent me the return label, but in Italy the Hermes courier does not exist. I have asked the seller several times for an explanation of which courier they use, but they respond with something else. What should I do? I’m trying to contact eBay by phone but it seems impossible. Can anyone suggest some help?

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Package marked as delivered impossible | Questions and answers among users | eBay Italy