Item received but seller has not issued a refund | Questions and answers among users

giotr-4 · 2026-03-26T22:29:57.552000Z

I bought an item that later turned out not to match the photos (it was different); the seller accepts the return after a lot of back and forth and sends me the label. I ship it right away and it arrives. The seller contacts me, making a fuss again and saying it’s not what he shipped, even threatening to file a complaint with the Carabinieri. Two hours after receiving the package, he even makes up that it arrived broken and doesn’t want to refund me. Of course, I reported everything to eBay support

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Item received but seller has not issued a refund | Questions and answers among users | eBay Italy