RETURNED TO SENDER, DO I LOSE THE EBAY FEES? | Questions and answers among users

Anonymous User · 2023-02-14T21:13:04.648000Z

hello, I shipped a package on February 6 with Poste Delivery Web (I used eBay's shipping manager, Packlink) the item is being returned to the sender for unknown reasons (I contacted Poste and they told me to open a claim because the operator couldn't give me any further information) if I have to refund the buyer, would I lose the money from eBay fees + ad fees, even though it's not my fault?Thanks

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RETURNED TO SENDER, DO I LOSE THE EBAY FEES? | Questions and answers among users | eBay Italy