Refund closed by eBay before the item was shipped | Questions and answers among users

*ele*-70 · 2025-09-04T06:35:25.781000Z

Ebay closed a return before the return deadline expired.I bought a product on 05/08/25 and received it on 06/08/25, but it turned out to be non-compliant (wrong size); the seller accepted the return but did not send the return procedure and label.I wrote immediately because I was about to leave for vacation and the seller told me I had until 06/09. I’m trying to contact the seller with messages to make the return, but they are not responding.How can I get ebay involved?Thanks

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Refund closed by eBay before the item was shipped | Questions and answers among users | eBay Italy