Return of broken toy | Questions and answers among users

maruzzell2 · 2023-06-28T16:03:27.808000Z

hello friends. is it possible that as a business seller, a new sealed toy is returned to me opened and broken? I reported the damage to eBay and to the buyer, who never replied. after 2 calls to eBay where they tell me the case would have been handled, I find myself at quarter past midnight with the case automatically closed in favor of the customer, and eBay says that by now it can’t do anything else. a case closed against all principles and the written rules. but what has this site become?

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Return of broken toy | Questions and answers among users | eBay Italy