Return of opened item | Questions and answers among users

giuscas_3421 · 2025-11-28T10:13:09.316000Z

I wanted to know if it was possible to open the package of an item I bought (in this case a phone), I bought it sold as new and I’d like to verify that it actually is, so I’d have to open the package. Can I do that or will it prevent me from getting a refund if it turns out to be used and not new?

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Return of opened item | Questions and answers among users | eBay Italy