RETURN OF DAMAGED ITEM | Questions and answers among users

toninocinquino · 2023-09-02T08:50:23.526000Z

I bought a used item, which turned out to be damaged when it arrived because it was very worn.The description was clearly false, and the seller refused the refund. I asked eBay to intervene, I opened a return case and sent the item back. 60 days have passed and the return process has ended, but eBay is not giving me any information about a possible refund.How can I report the case to eBay? Or resolve it some other way?

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RETURN OF DAMAGED ITEM | Questions and answers among users | eBay Italy