Return of a broken item

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The item I bought arrived to me, very late compared to the maximum delivery date stated, with two breaks. Unfortunately, not having a phone number for the seller, the day after I picked it up at the post office I sent the seller an email requesting a replacement for the item. Having received no response, 4 days later I opened the return process. At this point the seller sent me a partial refund proposal, which I refused. The following day the seller accepted my return, but since I did not have any address reference to send the package to, I again contacted the seller by email requesting the return procedure, specifying that I would be willing to wait for a new shipment of the item or alternatively a refund. Meanwhile, Ebay tells me that the seller is not able to send me a label for the return shipment and invites me to contact him, giving me an address in the meantime. So I once again contacted the seller to get information on the return procedure, but as of today I have received no reply. What can I do now ?