Parcel return and provided label not working at Poste Italiane, with costs | Questions and answers among users

luigbrugal-0 · 2025-10-02T09:01:34.749000Z

Good morning, regarding the return here are the details:FOLLETTO VK 135 WITH HD35 BRUSH WARRANTY 24 MONTHS LIKE NEW RARE PRODUCT!Order number:26-13556-62117Seller ID:centerfollettoReturn ID:5302265961the seller sent me a label with which I went to the post office to return the package, and basically the barcode at the post office gave no information, I had to pay the shipping costs, a full 14 Euro, while in the listing it said that until October 15 shipping was free. I don't understand why, the seller should provide the refund and warranty, I received a damaged item.This is what is described on the return:Free shipping by Oct 15Shipping codePoste: 3C1272J004052Now I paid the shipping costs with this label 14 Euro (Poste delivery STANDARD tracking code RA00028760998) and the one provided by the seller does not work, in the listing the process that the package has been shipped does not start.can you intervene, because I don't trust this seller, he is a scammer.thanks, I await your intervention.I have all the photos and tracking codes made today 02/10/25 with Poste delivery STANDARD tracking RA00028760998 weight kg 7.54 post office of Roccafranca (BS) the return should be free, given the damaged item label provided by the seller for the return not valid/working label at my expense of 14 Euro tell me something

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Parcel return and provided label not working at Poste Italiane, with costs | Questions and answers among users | eBay Italy