Accepted returns and rejected returns? | Questions and answers among users

solosax61 · 2025-09-05T13:37:29.647000Z

Good morning, I bought a used item only because the seller accepted returns, but just a little while ago, as soon as it was delivered to me, I contacted him on eBay to let him know that some parts were probably missing and that I was forced to consider returning it after consulting a technician. He replied that he couldn't accept it since it was clearly stated in his listing "seller does not accept returns". So I then sent him a screenshot of the listing, which instead stated the opposite, namely "returns accepted," but he immediately sent me his screenshot showing that it says he does not accept them. It's a really strange situation. Has anything like this ever happened to you?

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