Account restriction | Questions and answers among users

al_fi · 2023-07-08T09:50:12.132000Z

I’ve had a professional account for over 15 years. More than a month ago eBay reduced my account functionality: I can’t create new listings or edit existing ones, take part in promos, etc. But I can still sell, even though receiving payments is blocked.Among the dozens of things I had to send (photos of documents, chamber of commerce records, utility bills, dozens of purchase invoices, links to suppliers’ websites where our name is included among the official resellers) they asked me for the commercial contracts signed by my suppliers.As I also explained to them, in my field it is not customary to draw up written contracts between manufacturers or distributors and retail sellers, who are only required to meet the technical and commercial requirements in order to offer their products and, of course, pay on time. Requirements that I fully meet, having worked in this sector since 1975.But to this day the account is still blocked. I’m asking whether anyone knows if there is an eBay rule that requires professional sellers to list items only if they have written contracts with those who supply them.

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Account restriction | Questions and answers among users | eBay Italy