Valid payment receipt for the warranty.

Question

I bought a printer from monclick-italia, but the link they sent me by email to download the invoice doesn't work.I wrote to monclick asking for the payment receipt, but I haven't received a reply.But isn't there a legal obligation to provide the payment receipt, valid for the warranty, to a buyer?Thanks Daniele

marioelegio · Accepted Answer

Online sales are tracked and therefore there is no obligation to issue a fiscal receipt.The invoice must be issued by the professional seller with registered office in an EU country only upon the buyer's explicit request. Did you request the invoice during purchase by providing all the necessary details for issuance? himario