received defective item | Questions and answers among users

valentinokann · 2023-02-08T19:56:53.551000Z

I was delivered a defective item, I filed a return request and the seller wants to replace it with another one, (which is fine by me) but he asks me to close the return request.I have the whole procedure, can someone tell me what is meant by (close the return request?) and possibly tell me how to proceed. thanks.

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received defective item | Questions and answers among users | eBay Italy