REQUEST FOR HELP TO CONTACT eBay BY PHONE

Question

Hello, I bought a product, I need to get in TELEPHONE contact with Ebay, where it says "contact help" I am asked for either the product name, or the order number, or the item number, I wrote them all but it doesn't find the product, (I assume that without this information Ebay doesn't call me, I entered the shipment tracking number for the courier but it doesn't exist, in my opinion I was scammed but I can't understand how I can contact or be contacted by Ebay, I would like to write an email but...

sika700 · Accepted Answer

Se hai acquistato come utente non registrato (ospite), l'unica pagina di aiuto è questa: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Ottieni%20aiuto%20se%20hai%20acquistato%20un%20oggetto%20come%20utente%20non%20registrato&intent=registrato&lucenceai=lucenceai&docId=HELP1151 Un cordiale saluto.