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cancellation request from buyer
Hello everyone. After I shipped the order (less than 24 hours after it was completed), the buyer asks me to cancel it because the product will arrive too late and they don’t want it anymore... how do you handle cases like this? Nowhere were the shipping times specified.
2 comments
marioelegio
Mentore3 years agoIn your listing you had specified:
Packing times
hi
mario
sika700
Mentore3 years agoHello,
if you've already shipped it, unfortunately there's nothing more you can do... now it will be the buyer's problem... if they don't pick it up, it'll be sent back to you... if they do pick it up, they can then return it at their own expense.
Best regards.