eBay intervention request closed incorrectly | Questions and answers among users

giovanni2094 · 2024-03-27T17:44:48.168000Z

Hello, I had opened an eBay claim for a shipment that never arrived, and while I was at work my mother called me to let me know that a package for me had arrived. Assuming that my long-awaited purchased shipment had arrived, I immediately closed the eBay claim with the reason package received. When I got home I realized that the package I had received was not the shipment I had bought on eBay......what can I do now? eBay won't give me the option to reopen a claim

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eBay intervention request closed incorrectly | Questions and answers among users | eBay Italy