Return request after 29 days not accepted | Questions and answers among users

giupann_94 · 2026-02-06T23:00:40.632000Z

good evening everyone, I wanted to know your opinion regarding an unaccepted return request 29 days later.I made a sale of a console, a PlayStation. packed, delivered, and funds received.later, 29 days later, the customer thought it best to claim that the product was defective and/or not as described, requesting a return of the item, after having used it for 29 days.I did not accept the return and the return turned into a dispute.the dispute was closed in favor of the buyer who was refunded the full amount (with my funds) and moreover also kept the item, without returning it.I tried to make a thousand appeals but eBay says the decision has already been made.do you think a report to the carabinieri could solve anything?

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Return request after 29 days not accepted | Questions and answers among users | eBay Italy