Return request or scam? | Questions and answers among users

vokuro74 · 2026-04-26T16:40:28.410000Z

I sold a collector’s edition of a video game, brand new and sealed, with photos of every side of the seals. Once the buyer received it, he contacts me and wants a refund or asks eBay to return it because the packaging is completely open and from the photos he sends me it’s clear that it was opened.but if he receives it and opens it, how can he ask for a refund or a return?the digital content included in the box how can I be sure he didn’t use it?in the end I offer him a partial refund of 70 euros on a price of 375 euros but he counters and wants half, because he says that this is the price of this used game.am I forced to put up with it?

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Return request or scam? | Questions and answers among users | eBay Italy