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Request for documents to proceed with shipment
Good morning, I made a purchase from grandestore (a user with tons of sales and positive feedback) and now they’re asking me for my ID card, health card, and a utility bill that proves my domicile to proceed. I called them to understand the reason, etc., and they told me they’re asking for this because of a difference between my billing address and the one I’m having the item shipped to.
Can you tell me whether this is a lawful/legitimate request or a scam? Strange, given the ultra-verified user.
Thanks in advance.
2 comments
sika700
Mentore2 years agoGood evening,
if you have nothing to hide, I’d say that’s a more than legitimate request!
Kind regards.
marioelegio
Mentore2 years agoIt’s probably an expensive shipment and they don’t want any surprises (read chargeback from the credit card for unauthorized purchases).
Besides, this is to protect your identity.
bye
mario