Info request from DHL Express | Questions and answers among users

greengables1971 · 2025-08-05T06:24:49.617000Z

Good morning !! My package left the USA with eBay international shipping program, I received a message from both eBay and DHL confirming it has been taken in charge; however, in the DHL message there is a part (marked IMPORTANT) where they ask me to write my phone number, TAX CODE and email (which they already have, since they sent me the message) for customs clearance purposes. Is it normal for them to ask for this (I should mention that the item is large and not exactly cheap) or are these phishing messages? thanks a lot for the help

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Info request from DHL Express | Questions and answers among users | eBay Italy