Request for information on customs duties | Questions and answers among users

sa_engineering · 2023-12-12T07:43:46.279000Z

Good morning, yesterday we made a purchase following our registration on eBay. The product was sold with the listed price not in Euros, although the conversion had been indicated, and free shipping was shown. We paid by credit card and at the time of payment the currency exchange seems to have been less favorable and we were charged a higher amount, albeit only by a few dozen Euros. That can happen, but then we were contacted by the seller, who, in addition to asking us to confirm the order, asks us to agree to pay customs duties, since it will be shipped with a Chinese carrier. Is it correct that it is only indicated after payment that the shipment will not be made with eBay carriers? In that case how are we supposed to know what the amount charged to us will be? Because if it turns out to be costly we will cancel the order.Thank you in advance, we look forward to your prompt response.Kind regardsAnnagiulia RossiAdministration OfficeSA ENGINEERING S.r.l.

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Request for information on customs duties | Questions and answers among users | eBay Italy