Return request due to change of mind | Questions and answers among users

gabrser_84 · 2023-06-13T20:25:58.150000Z

I’m planning to buy a product on eBay, specifically a smartphone from a professional seller where, scrolling down under the listing, it says it’s covered by the eBay guarantee. Right now it’s not clear to me what the allowed reasons might be for requesting a return if, after trying the device, it doesn’t meet expectations and I change my mind, thus wanting to exercise my right of withdrawal. So, if I were to order this product, it arrives and I try it by opening the box, removing the wrapping, turning on the device and testing it.. If I were to change my mind, can I exercise the right to return it? Even if the product is no longer packaged with its security seals? But having only tried it without damaging it?

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Return request due to change of mind | Questions and answers among users | eBay Italy