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REQUEST FOR REFUND OF UNJUSTIFIED CHARGES
Dear Support
On April 17 this year, I purchased an item (an Aston Martin car model) in England, and today, after a long and exhausting exchange of communications between me and the postal-customs service and the poor seller who could not do anything without my intervention (in fact, I had him send me the form that he was unable to ship, and I had to send it to customs myself) I managed to get the package only today, but, to make matters worse, they made me pay again (as happened once before) the charges I had already paid, otherwise they would not have delivered the package to me. I am attaching supporting documentation showing that I had already paid everything, including on ebay, so the payment was not due and I would kindly like to request a refund of E.25,00 paid (as already happened on another occasion) because of the malfunction of the postal/customs service. Thanking you for your kind attention, I send my best regards, Aniello Colucci
P.s.: I tried to attach the various documents in my possession, proving the total payment made and the exclusion of any further charge upon delivery, but the system prevents me from attaching them - Thank you
renox50ac
OP3 years ago<meta charset="UTF-8" />
Hello - my e-mail had been sent by mistake. Thanks - Best regards - Aniello
sika700
Mentore3 years agoGood morning,
this is a public forum... not support!
You can request a refund from ebay ONLY if you can prove that you paid VAT TWICE; no refund is предусмотрed for customs duties.
Kind regards.