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Refund request, damaged return
I received a return for a battery, but the battery now appears to be defective... how should I handle the refund request?!
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I received a return for a battery, but the battery now appears to be defective... how should I handle the refund request?!
marioelegio
Mentore1 year agoIf the battery was defective, you have to refund the buyer and the return shipping costs would also be on you.
hi
mario
rumat_fan
OP1 year agolooks like you understood the question well
marioelegio
Mentore1 year agoNo, the question is clear and so is the answer.
There is no way to prove that the battery was not defective even at the moment it was received by the buyer.
So you will have to fully refund the buyer and the return shipping costs would also be your responsibility.
hi
mario