Request for removal of negative feedback | Questions and answers among users

vlarioon · 2024-06-05T10:02:33.856000Z

HelloI would like to ask for help removing 2 negative feedbacks left by one of my competitors who only wanted to damage me. The eBayer called Calicedivino2017 won 4 of my items listed at auction, did NOT read the description of my shipping rules, where it says that I do not carry out multiple shipments, and immediately contacted me to cancel the sales because he did not intend to pay the shipping as separate items. I replied that according to eBay rules he must honor the commitment he made and not later refuse, for his own convenience, to pay or to cancel the auctions. Of his own choice, he purchased only 2 lots and caused the other 2 won to be cancelled, and wrote to me that he only wants to pay 1 shipping charge as a single shipment, something already explained earlier. In response, he uses the only weapon at his disposal, namely negative feedback, complaining about the shipping costs; he was not satisfied with giving me 1, since according to him he received only one package, but actually 2, thus confirming the fact that he received two items and not one. I could have canceled all 4 sales, since the gentleman paid when he wanted and for what suited him, at his own convenience, something he does not do since he received a negative feedback from a buyer because only after 2 days he had not paid, he felt it necessary to cancel the correctly completed sale, which is very unprofessional. I find all this unfair and above all unjustified, since I omitted nothing in my descriptions, which are very detailed, and I also find it unfair that eBay does nothing and in fact protects this type of behavior. I have already asked the buyer and eBay to review the feedback, but with no result. I also add that the seller, who I repeat is a competitor of mine, calicedivino2017, immediately took steps to block me as a buyer, a sign of premeditation and lack of professionalism. I kindly renew my request for help with this injustice I have suffered, thank you.

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