Refund
A customer has opened a refund request for an item that doesn't match the photos. The item is exactly the same as the photos, so I'm afraid the customer is trying to rip me off. What should I do in this case ?
1 comment
A customer has opened a refund request for an item that doesn't match the photos. The item is exactly the same as the photos, so I'm afraid the customer is trying to rip me off. What should I do in this case ?
sika700
Mentore2 years agoAccept the return and arrange for it to be picked up, if you don’t want to lose money and the item.
In these cases it’s always best to minimize the damage and try to get your item back... if possible.
Best regards.