Refund

Question

I purchased two items from the same seller that never arrived. In the meantime, for loss-related reasons, I had to block the Postepay card I used to make payments via PayPal. I received a first refund from e bay, but since I no longer have the Postepay card, it only shows up in my PayPal transactions. How can I recover the refund? And, if possible, can the second refund for the other item be sent to another payment method if I provide one? Thanks

marioelegio · Accepted Answer

The refund always follows the same route as the payment, in reverse.

So refunds for payments made by credit card always go back to the original card.

Ask your post office to move the funds from the cancelled card to the active one; of course, they’re the ones who need to know how to do it.

hi

mario