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Hello, I received an item that doesn't match the one I saw and I'd like to return it. But I don't want to pay the shipping costs.
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Hello, I received an item that doesn't match the one I saw and I'd like to return it. But I don't want to pay the shipping costs.
sika700
Mentore1 year agoHello,
if "really" it doesn’t match the description, open a return request for an item not as described:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=3&pos=1&query=Restituisci%20un%20oggetto%20in%20cambio%20di%20un%20rimborso&intent=RESO&lucenceai=lucenceai&docId=HELP1134
The process will be entirely at the seller’s expense... but don’t abuse this procedure just because you don’t like the item or thought it was different.
Kind regards.