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Refund of fees for a sale that did not go through
Hello everyone, I would like a refund from Ebay for the fees of about €25 for the sale of a Suzuki TR 50 Street Magic moped that never took place. In fact, I received a message from Ebay telling me that they had encountered some problems with the buyer and that the account is no longer registered. It’s true that I marked it as "shipped" but only so I could view the phone number, since they weren’t responding to messages. I sincerely hope this unpleasant incident can be resolved as soon as possible, thank you.
5 comments
bergamasco250
OP3 years agoI still haven’t received the refund and tomorrow the necessary time for it expires!
sika700
Mentore3 years agoBut have you checked in your statement... that is, at the following link?
Seller Console | All transactions | eBay
Kind regards.
sika700
Mentore3 years agoGood morning,
if you don't cancel the sale, you will never receive the refund... and you have 30 days from the sale to do it...
How can sellers cancel an order | eBay
Kind regards.
bergamasco250
OP3 years agoThanks for the reply but the article has been canceled.
sika700
Mentore3 years agoI was referring to canceling the order... not the listing!
You can find your orders here:
Manage orders to ship (ebay.it)
Best regards.