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Refund from the seller
I complained to the seller about the shipping delay. The package was supposed to arrive as agreed on April 24th, but I still haven't received it. Acknowledging the mistake, he refunded me and I will have to send the package back to the sender. I still haven't heard anything about the refunded amount, and on the product transaction it says the package is still on the way. How long does it take for the refund to go through? I want to be sure before sending the package back to the sender. Thanks
1 comment
marioelegio
Mentore3 years agoIf you followed the correct eBay procedure, you should have received an email informing you of the refund. From the date of the email, the refund starts within two business days (the subsequent timing depends only on your account and your card). https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&ri=0
If you made private arrangements with the seller, no one else will be able to help you.
hi
mario