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Refund of an entire order
Good evening everyone.
At the beginning of June I placed an order from America for 40 items from a page that sells cards. Nothing has ever arrived, so I would like a refund, but I can’t in any way figure out how to request a full refund for the order. I don’t think I should have to report the 40 items individually and request a refund for each one.
I tried opening a request for one of the 40 items by selecting “I want the item” and after a few hours I was partially refunded. Do I really have to do this operation 40
times or is there a way to fix it? Thank you very much.
2 comments
marioelegio
Mentore2 years agoIf you made 40 separate purchases, you need to make 40 refund requests.
If instead you had been able to have all 40 items grouped into a single order, one request would have been enough.
hi
mario
bombisland
OP2 years agoHi, first of all thanks for the reply.
Actually, it’s not 40 orders but ONE single order with 40 items. I asked for help by selecting one item, but only that item was refunded and not the others.
How do I request the full refund?