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Refund and delivery
Summary: The discussion concerns the topic of refunds and delivery; however, specific details were not provided by the participants.
The buyer buys, pays, and I ship - for X reasons the package remains held for about 10 days in a CMP depot - in the meantime, the buyer, having passed the maximum time, requests a refund which I issue within the time allowed by eBay - a few days later, the package is unblocked by Poste Italiane and delivered (confirmed by Poste and by eBay) - I contact the buyer who does not respond - I contact eBay who tells me they cannot do anything, that I have to convince the buyer, either to send the package back to the sender, or to have them refund me - is it possible that there is no way to protect me, that is, the seller? What do you do in this case? I await your suggestions, thanks, gioveshop57
sika700
Mentore9 months agoIf the buyer doesn't respond, you can only report them for misappropriation.
Kind regards.