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eBay refund
Hello, I need to issue a refund to a buyer who purchased a phone that I had already sold before he bought it. Since I hadn’t opened eBay for a long time, I only noticed late that the customer had already paid. Now I’ve received a dispute asking me to refund the money, but I can’t seem to issue the refund. How can I do it? I’m attaching the photos, can someone help me??
1 comment
marioelegio
Mentore2 years agoYou need to enter a credit card to advance the refund, then they’ll credit the payment to you (or part of it, depending on how long you waited).
https://www.ebay.it/help/selling/managing-returns-refunds/rimborsare-gli-acquirenti?id=5182
hi
mario