Refund not received
Hello, how should I go about opening a report for a refund not received, even though I made the return as requested by the user and shipped it according to their instructions? Thanks
1 comment
Hello, how should I go about opening a report for a refund not received, even though I made the return as requested by the user and shipped it according to their instructions? Thanks
marioelegio
Mentore6 months agodid you make the return based on the seller's instructions, or did you follow the correct procedure set out by ebay?
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7
If you made the return through a private agreement between you and the seller, without going through ebay, you'll have to deal with him directly.
If you made the return through the ebay procedure ... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi%20ad%20ebay&lucenceai=lucenceai&docId=HELP1382
hi
mario