partial refund pending | Questions and answers among users

juanlav-0 · 2025-08-22T10:06:30.743000Z

I bought a product on eBay and the next day the seller messages me on WhatsApp saying the item is no longer available. He offers me either a full refund or a cheaper product + a 50% refund.I accept the second option.The package arrives without any issues, but now for the refund he tells me that the person who handles it is on vacation and that I have to wait a week.The seller has good reviews, but... what if after 7 days I don't get refunded? How can I protect myself?Thanks in advance!

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partial refund pending | Questions and answers among users | eBay Italy