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REFUND FOR BUYER FOR PRODUCT NOT AVAILABLE
Unfortunately, I forgot to remove an ad for a product that was no longer available. It was purchased and I should ship it within two days, but I won’t be able to do it before 7 days. How should I handle it? I’d like the buyer to be refunded, but the balance will only be available in my account at the end of the month.
1 comment
sika700
Mentore3 years agoIf you want to refund the buyer, you need to enter an alternative method for paying the fees (a credit card, to be clear) where ebay can withdraw the money to refund the buyer... to do this, you can enter the card here:
Payments (ebay.it)
So you have to cover it upfront... until ebay transfers your available funds to your account.
Kind regards.