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Refund for a defective product
Summary: The discussion is about a refund for a malfunctioning product. andrenoi_0 started the conversation, but neither they nor sika700 added any further specific details in their messages.
Good morning, I’m asking for help with the following. I received a product that stopped working after two months. I see that the seller, despite admitting the malfunction after I sent him photos and videos of it, is stalling and hasn’t decided how to proceed. I should point out that I also confirmed that the product doesn’t work through a service center. What can I do? I’d like to open a report with eBay... should I call the phone number directly? Thanks
1 comment
sika700
Mentore1 year agoGood morning,
after 30 days from delivery neither eBay nor Paypal will be able to help you.
If the seller was a professional, you need to claim the warranty... if the item was new!
Kind regards.