Removal of unjustified negative feedback | Questions and answers among users

mashashop24 · 2024-11-07T04:32:02.467000Z

Good morning everyone, I recently received two negative feedbacks for “item not received,” one of which was also rather unflattering.The packages arrived the day after those feedbacks were left; I had tried to explain to the two buyers that, due to the Friday 1st holiday, deliveries had been slightly delayed, so much so that they arrived a day after the expected date. Both buyers collected their package but there’s been no word.I wanted to know if there was a way to ask for a removal or at least a review of these feedbacks where I am accused of not having shipped the items and of not having received them when in reality that is not the case.Thank you for your help !

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Removal of unjustified negative feedback | Questions and answers among users | eBay Italy